+39 328 876 5628 - +39 320 117 3382               info@biodebiasi.com

1. Introduction and effectiveness of the General Conditions

These general conditions of sale (hereinafter, "General Conditions") have as their object the regulation of the purchase of products and services, carried out remotely and made available, via the Internet, from the site (hereinafter, the "Site" ) in compliance with the Italian legislation referred to in Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, "Consumer Code").
The seller of the products is: BIODEBIASI Società Semplice Agricola with registered office in Loc. Loppio, 2 - 38060 Patone d'Isera (TN) - Italy CF 02566820227 PI 02566820227 and registration in the Business Register of Trento n. xxxxxxxxxxxxxx, REA: TN-xxxxxx - E-mail address: info @ info @ biodebiasi.com PEC aaaaaaaaaaaaa@pec.it
The consumer who accesses the Site to make purchases (hereinafter "Customer") is required, before sending the order, to carefully read these General Conditions that have been made available to him on the Site.
In the event that the person making purchases on the Site requests an invoice and / or in any case is not a "consumer or user" as defined in art. 3, paragraph 1, lett. a), of the Consumer Code, the withdrawal regulations pursuant to art. 7 and 8 of these General Conditions nor, more generally, the provisions that pursuant to the same Consumer Code apply only to "consumers".
The contracts concluded with Maso BIODEBIASI Società Semplice Agricola through the Site are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is Italian.

2. Choose and order the Products

The characteristics and the price of the various products for sale on the Site (hereinafter "Product" or "Products") are shown on the page relating to each Product.
To purchase the Products, the Customer must complete and send the order form in electronic format, following the instructions contained on the Site. The Customer must add the Product to the "Cart" and, after having read the General Conditions and confirmed the their acceptance, must enter the shipping and billing information, select the desired payment method and confirm the order.
By sending the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept these transcribed General and Payment Conditions.
The contract stipulated between BIODEBIASI Società Semplice Agricola and the Customer must be considered concluded with the acceptance of the order by BIODEBIASI Società Semplice Agricola. This acceptance is communicated to the Customer through an email confirming the order itself, the order number, the shipping and billing data, the list of Products ordered with their essential characteristics and the total price, including shipping costs. delivery.

3. Product Information

The information and characteristics relating to the Products are available on the Site.
The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the descriptive technical sheet. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics and quality but may differ in color and size. In the event of a difference between the image and the written product sheet, the description of the product data sheet always prevails.

4. Prices and shipping

Product prices are inclusive of all taxes and duties. All prices are expressed in Euros.
• Shipping to Italy:
BIODEBIASI Società Semplice Agricola ships comfortably throughout Italy. Delivery is free for orders over € 80.00, while for smaller amounts the cost varies based on weight
- from 0 to 1 kg 8.00 euros
- from 1 kg to 3 kg 10.00 euros
- from 3 kg to 10 kg 12.00 euros
It is possible to collect the parcel for free at BIODEBIASI Società Semplice Agricola in Loc. Loppio, 2 - 38060 Patone d'Isera (TN) - Italy

5. Methods of payment and invoicing

5.1 Payment methods
The Customer may pay the price of the Products and the related delivery costs by credit card, PayPal and prepaid cards.
• Credit card
To ensure maximum security, the Customer will carry out the payment transaction directly on the Wix Payments server
The Site does not store the Customer's credit card number.
• PayPal
Once the order is confirmed, the Customer will be redirected to the PayPal site where he can make the payment with his account or using a card, even prepaid, or in any case according to the methods accepted by Paypal and in compliance with the relative conditions.
5.2 Invoicing of orders
If the purchase is made by a professional, it will be possible to request an invoice by entering the billing data including tax code and / or VAT number. In this case the invoice will be sent via email to the address indicated. The professional is responsible for the correct insertion of billing data and is expressly informed that, in case of failure to request the invoice during the order, it will not be possible to request it later.

6. Transport and delivery

The Products purchased on the Site will be delivered to the address indicated by the Customer during the purchase procedure in the appropriate "Shipping Data" field.
All purchases will be delivered by express courier (hereinafter, "Courier") from Monday to Friday, excluding holidays and national holidays. BIODEBIASI Società Semplice Agricola is not responsible for unforeseeable delays or those not attributable to it.
Once the Products have been shipped, the Customer will receive an email.

7. Right of withdrawal

The Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. The exercise of the right of reconsideration is valid within 14 days from the date of receipt of the goods, however in line with the Italian law in force it is possible to exercise the right of withdrawal only for products that can be put back on the market without danger to health. of consumers. Precisely for this reason it is not possible to return food and / or alcoholic products of which it is not possible to guarantee adequate conservation.
It is also not possible to return:
-products made to measure or clearly personalized
- orders for which an invoice has been issued

8. Warranty and lack of conformity

In case of lack of conformity of Products sold by BIODEBIASI Società Semplice Agricola, the Customer must immediately contact the Customer Service by writing to info@biodebiasi.com

9. Errors and Limitations of Liability

The information relating to the Products provided through the Site is constantly updated. However, it is not possible to guarantee the complete absence of errors for which BIODEBIASI Società Semplice Agricola cannot be held responsible.
BIODEBIASI Società Semplice Agricola reserves the right to correct errors, inaccuracies or omissions even after an order has been sent, or to modify or update information at any time without prior notice.
BIODEBIASI Società Semplice Agricola promotes the responsible consumption of alcohol and excludes any responsibility at its own expense, except for willful misconduct or gross negligence, in the case of a purchase made by children under 16 years of age. By purchasing any alcoholic product you declare to be of age as per art. 7 of Legislative Decree 158/2012 BIODEBIASI Società Semplice Agricola assumes no responsibility in the event of a purchase made by children under 18 who have declared that they are of a different age.

10. Complaints

Any complaint must be sent to info@biodebiasi.com

BIODEBIASI Società Semplice Agricola undertakes to respond to all requests received.